ENP Official Cap

You can return any item within 14 days in its original condition for a refund of the purchase price. Returns to ENP FC are accepted in cases where the order is incorrect, such as if the delivery type or quantity is not as specified, or if the packaging is damaged or the item is defective. In such instances, the customer should either refuse the product upon delivery or request a return after consulting with ENP FC.

Items must be returned in the condition they were received, along with all accompanying documents (invoice, delivery note) and complete packaging.  If returned goods are damaged or incomplete, ENP FC reserves the right to seek compensation from the customer, with the amount determined by the condition of the goods. This compensation may be settled unilaterally and without any further negotiation.

We strive to keep all items in our store readily available, but there may be times when certain products are temporarily out of stock. If a product is in high demand, we may need to reorder from our suppliers, which could extend the delivery time. In such cases, we will notify customers with an estimated availability, such as "Available within 7 days."

If an item is out of stock on our website and we are unable to restock it, we typically remove it from sale. However, if there's a specific item you're eager to purchase, please reach out to our Customer Services team with the item details, and we'll do our best to assist you.

While we aim to dispatch all orders on the same day they are placed, there are some circumstances that might cause delays:

• Orders may need to be specially ordered from Macron, which can take additional time.
• Products on pre-order or those not in stock at the time of ordering.
• Occasionally, we may need to perform additional checks on your credit card.
• Shirts with custom names, numbers, and badges may require a few extra days for dispatch.